CALL CENTER SERVICES

We offer experienced phone representatives committed to delivering the best customer service, ensuring that all calls are answered in a timely and patient-centered manner.

REFERRAL COORDINATORS

Experienced referral coordinators work hard to ensure all referrals are processed daily and at a minimal cost to our clients.

BILLING, CODING, AND COLLECTIONS DEPARTMENT

Certified billers, coders, and collections specialists work together with our clients to reduce workload, properly charge for services, and increase revenue opportunities.

DIGITAL CONVERSION SERVICES

Securely store, scan, convert and upload your sensitive documents.

SURGERY SCHEDULERS

Our team works diligently to ensure that your patient’s surgery is scheduled and processed in a timely and effective manner.

QUALITY IMPROVEMENT DEPARTMENT

A fully trained team of medical professionals use real-time monitoring to review medical records to identify gaps in standards of care, with special focus on disease prevention.

MEDICAL RECORDS

Representatives will follow each client’s guidelines ensuring standard order, accuracy and completeness of your patient’s records.

HEALTH CARE COACHES

Our dedicated team offers assistance in updating and providing information.

INSURANCE VERIFICATIONS

Optimize the patient check-in process to reduce waiting time.

PURCHASING DEPARTMENT

Improve your clinic’s ordering process by making it easier and more efficient.

EMR MANAGEMENT

Assure the quality of the patient care and a smooth workflow with proper and timely maintenance of your EMR System.

PHYSICIAN RECRUITMENT SERVICES 

Experienced Physician Recruiters
Prepared to assist you in your search

HCC & STAR MEASURES SPECIALIST

An experienced, medically educated team assists providers by entering the necessary data previous to the patient’s visit.

CLINICAL SUPPORT AGENT

Enhance your provider’s encounters with an accurate Pre-visit note.

Professional Voice Recording
English-Spanish Interpretation (for patient relations)