Outpatient Call Solutions is a virtual healthcare staffing company working as a highly sophisticated and secure tool that seamlessly integrates with your systems remotely, to bring forth customized solutions for your healthcare organization. OCS is right for your patients and better for your business!

We aim to relieve your burden by allowing you to focus on what matters most, patient care.

Services We Provide

CALL CENTER SERVICES

We offer experienced phone representatives committed to delivering the best customer service, ensuring that all calls are answered in a timely and patient-centered manner.

REFERRAL COORDINATORS

Experienced referral coordinators work hard to ensure all referrals are processed daily and at a minimal cost to our clients.

BILLING, CODING, AND COLLECTIONS DEPARTMENT

Certified billers, coders, and collections specialists work together with our clients
to reduce workload, properly charge for services, and increase revenue
opportunities.

DIGITAL CONVERSION SERVICES

Securely store, scan, convert and upload your sensitive documents.

SURGERY SCHEDULERS

Our team works diligently to ensure that your patient’s surgery is scheduled and processed in a timely and effective manner.

QUALITY IMPROVEMENT DEPARTMENT

A fully trained team of medical professionals use real-time monitoring to review medical records to identify gaps in standards of care, with special focus on disease prevention.

MEDICAL RECORDS

Representatives will follow each client’s guidelines ensuring standard order, accuracy and completeness of your patient’s records.

HEALTH CARE COACHES

Our dedicated team offers assistance in updating and providing information.

More services

Services We Provided

CALL CENTER SERVICES

We offer experienced phone representatives committed to delivering the best customer service, ensuring that all calls are answered in a timely and patient-centered manner.

REFERRAL COORDINATORS

Experienced referral coordinators work hard to ensure all referrals are processed daily and at a minimal cost to our clients.

BILLING, CODING, AND COLLECTIONS DEPARTMENT

Certified billers, coders, and collections specialists work together with our clients
to reduce workload, properly charge for services, and increase revenue
opportunities.

DIGITAL CONVERSION SERVICES

Securely store, scan, convert and upload your sensitive documents.

SURGERY SCHEDULERS

Our team works diligently to ensure that your patient’s surgery is scheduled and processed in a timely and effective manner.

QUALITY IMPROVEMENT DEPARTMENT

A fully trained team of medical professionals use real-time monitoring to review medical records to identify gaps in standards of care, with special focus on disease prevention.

MEDICAL RECORDS

Representatives will follow each client’s guidelines ensuring standard order, accuracy and completeness of your patient’s records.

HEALTH CARE COACHES

Our dedicated team offers assistance in updating and providing information.

More services

OCS Main Benefits

OCS Main Benefits

Save 50%-60% of your operational cost

Reduce employees liability cost

Increase patient loyalty and satisfaction

We costumize patient care

Quality assurance team and certified supervisors

About us

get in touch today

We look forward to meeting you!

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get in touch today

We look forward to meeting you!

Thank you for your message. It has been sent.
There was an error trying to send your message. Please try again later.