Outpatient Call Solutions, a leading provider of virtual healthcare staffing and administrative support, is proud to announce its rebranding as Outpatient Healthcare Solutions (OHS).
This strategic name change underscores the company’s evolution from a traditional call center to a comprehensive partner in healthcare operations. OHS has consistently aimed to alleviate administrative burdens for healthcare providers, allowing them to focus on delivering exceptional patient care. The new name, Outpatient Healthcare Solutions, encapsulates the company’s broadened scope of services and its commitment to supporting healthcare organizations beyond call center operations.
Outpatient Healthcare Solutions remains dedicated to its mission of reducing administrative costs, improving cash flow, optimizing revenue opportunities, and providing consistent, efficient patient care. With a team of bilingual, medically trained professionals, the company continues to serve as a bridge for effective communication between healthcare providers and their patients.

OHS is right for your patients and better for your business!

Services We Provide

CALL CENTER SERVICES

We offer experienced phone representatives committed to delivering the best customer service, ensuring that all calls are answered in a timely and patient-centered manner.

REFERRAL COORDINATORS

Experienced referral coordinators work hard to ensure all referrals are processed daily and at a minimal cost to our clients.

BILLING, CODING, AND COLLECTIONS DEPARTMENT

Certified billers, coders, and collections specialists work together with our clients
to reduce workload, properly charge for services, and increase revenue opportunities.

DIGITAL CONVERSION SERVICES

Securely store, scan, convert and upload your sensitive documents.

SURGERY SCHEDULERS

Our team works diligently to ensure that your patient’s surgery is scheduled and processed in a timely and effective manner.

QUALITY IMPROVEMENT DEPARTMENT

A fully trained team of medical professionals use real-time monitoring to review medical records to identify gaps in standards of care, with special focus on disease prevention.

MEDICAL RECORDS

Representatives will follow each client’s guidelines ensuring standard order, accuracy, and completeness of your patient’s records.

HEALTH CARE COACHES

Our dedicated team offers assistance in updating and providing information.

Services We Provided

CALL CENTER SERVICES

REFERRAL

COORDINATORS

BILLING, CODING, AND COLLECTIONS DEPARTMENT

DIGITAL CONVERSION SERVICES

SURGERY SCHEDULERS

QUALITY IMPROVEMENT DEPARTMENT

MEDICAL RECORDS

HEALTH CARE COACHES

OHS Main Benefits

OHS Main Benefits

Save 50%-60% of your operational cost

Reduce employees liability cost

Increase patient loyalty and satisfaction

We costumize patient care

Quality assurance team and certified supervisors

get in touch today

We look forward to meeting you!

get in touch today

We look forward to meeting you!