Outpatient Call Solutions
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OCS Main Benefits
Outpatient Call Solutions is a medical call center working as a highly sophisticated and secure tool that seamlessly integrates with your systems remotely, to bring forth customized solutions for your healthcare organization. OCS is right for your patients and better for your business!
Increase your profit
OCS system reduces your company’s payroll by 50% to 60% from the time you implement our services.
Learn morePatient Satisfaction
The patient satisfaction is guaranteed as they will have the medical follow-up needed without unnecessary complications.
Learn moreLiability Reduction
OCS reduces the number of employees in your company. Therefore your company risks and worker’s compensation liabilities are also reduced.
Learn moreDatabase Security
Our networks are private, we are 100% HIPAA compliant, and our facilities are guarded 24/7.
Learn moreOCS Services
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Speak to a team member today to learn more about how OCS can help your business.
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Services We Provide
Call Center Services
We offer experienced phone representatives committed to delivering the best customer service, ensuring that all calls are answered in a timely and patient-centered manner.
Learn MoreReferral Coordinators
Our team of experienced referral coordinators work hard to ensure all referrals are processed daily and at a minimal cost to our clients. Seamless integration of our services allows our coordinators to access your EMR and process your patient referrals through the use of a secure and HIPAA compliant private network.
Learn MoreBilling, Coding, and Collections Department
We know how strenuous and time consuming the billing process can be for our clients, our team of experienced and certified billers, coders, and collections specialists work together with our clients to reduce workload, properly charge for services, and increase revenue opportunities. We aim to relieve your burden by allowing you to focus on what matters most, patient care.
Learn MoreDigital Conversion Services
Our state-of-the-art conversion center makes it an easy process for our certified and experienced staff to securely store, scan, convert and upload your sensitive documents in a timely manner. Our digital conversion services are offered at a minimal cost to our clients.
Learn MoreSurgery Schedulers
Our team works diligently to ensure that your patient’s surgery will be scheduled and processed in a timely and effective manner. This allows for your in- house staff to focus on patient care while we handle the rest.
Learn MoreQuality Improvement Department
Our fully trained team of medical professionals use real-time monitoring to review medical records to identify gaps in standards of care, with special focus on disease prevention.
Learn MoreHealthcare Coaches
Our dedicated team offers assistance in updating member demographics such as, mailing/billing addresses and phone numbers.
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