Highly Experienced Virtual Assistant
Enhance your provider’s encounters with an accurate Pre-visit note. The Clinical Support Agent will contact the patient over the phone (mostly complex with chronic conditions), 1 to 3 days prior to the appointment with the provider and create a draft for the patient visit note, documenting the chief complaint, HPI, ROS, and LAB, Imaging or specialist notes that are pertinent for the visit. The CSA will also recommend ICD10 diagnoses including diagnosis Risk Assessment factor value and suggest missing gaps to improve the patient’s Star Measure. During the office visit, the provider will be able to read, copy, edit, or paste into the note. This minimizes patient care time, improves efficiency, and most importantly, patient satisfaction.