What our clients say about us:
OCS saved me time and money
When I started working with OCS 3 years ago, It turned to be one of the best decisions I’ve ever made in my business.
My assigned agents always go above and beyond to provide a very high quality customer service.
OCS saved me time and money, so I can do what I like most; taking care of my patients.
Michael Tadros CEO, Medicine Shoppe Pharmacy 2123
Professional and quick response
I’ve been working with them for over a year. They conduct wonderful services and have help me increase our retention of. Our clients.
Jaime Rosales CEO, JAR Insurance
A great selection for a partner
OCS has proven to be a great selection for a partner to provide call center services. At California Eye Specialists we wanted to focus on improving the patient experience at our front desk. Our OCS agents are bilingual, exceptionally trained, and seamlessly integrated into our workforce. They are trained specifically on our scheduling and EMR systems and communicate with us in real-time while interacting with patients.
With continuing pressures to be more cost-effective in healthcare, OCS is also the most efficient way to scale a growing business. Thanks again for the continued support OCS. We look forward to continuing to expand our team of OCS agents!
Joseph Perez CEO, California Eye Specialists
Call agent is very professional
My patients are always complimenting him for his professionalism and helpfulness. Call agents are very efficient. Leadership staff is always there to discuss any concerns. They follow up with us to check if all is okay with their services.
Olga Lamas CCMA-AC Office Manager, Inland Pulmonary Specialists