The patient satisfaction is guaranteed as they will have the medical follow-up needed without unnecessary complications.
OCS system reduces your company’s HR expenses by 50% to 60% from the time you implement our services.
OCS reduces the number of employees in your company. Therefore, your company’s risks and worker’s compensation liabilities are also reduced.
Relieve your in-house staff from the phone extra work, and let them focus on their more important activities
Thanks to our proven system, we are able to provide practical and prompt responses, tailored to the specific needs of your practice. From customized scripts and specific reports to agent activities, our services are flexible to provide the service you need.
A complete team of managers, supervisors, QA, training coaches, backup support, and sophisticated phone software providing analysis, reports, and recordings.
Empathy and hospitality make patients feel welcome. The OCS culture encourages our agents to provide the highest level of service on every call. We help create positive experiences from the first time a patient contacts your practice.
Our networks are private, we are 100% HIPAA compliant, and our facilities are guarded 24/7.
The patient satisfaction is guaranteed as they will have the medical follow-up needed without unnecessary complications.
OCS system reduces your company’s HR expenses by 50% to 60% from the time you implement our services.
OCS reduces the number of employees in your company. Therefore, your company’s risks and worker’s compensation liabilities are also reduced.
Relieve your in-house staff from the phone extra work, and let them focus on their more important activities
Thanks to our proven system, we are able to provide practical and prompt responses, tailored to the specific needs of your practice. From customized scripts and specific reports to agent activities, our services are flexible to provide the service you need.
A complete team of managers, supervisors, QA, training coaches, backup support, and sophisticated phone software providing analysis, reports, and recordings.
Empathy and hospitality make patients feel welcome. The OCS culture encourages our agents to provide the highest level of service on every call. We help create positive experiences from the first time a patient contacts your practice.
Our networks are private, we are 100% HIPAA compliant, and our facilities are guarded 24/7.